common questions

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Delivery within the eastern region within 48 hours, and to the cities of the Kingdom between 3-5 working days, and to the Gulf countries between 4-8 working days (not including Friday for the holiday).

Our delivery fee: 30 riyals via the SMSA shipping company, and in the case of payment upon receipt, the fee increases to 15 riyals

All exhibits are 100% original, and we do not deal with counterfeit or inferior products

For technical support of the website, inquiries, complaints and general suggestions, please contact the unified number From nine in the morning until nine in the evening

If the order is not shipped (the order will be canceled directly)
If the order has been shipped (in the event that the order is not received, the customer will bear 50% of the value of the shipping fees)

1- Select the products and add them to the cart
2- Determine the quantity of each product in the basket
3- Going for shipment (and registering all the required data, with the need to add the address in detail with a nearby landmark)
4- Choose the appropriate payment method

The payment fee upon receipt of 15 riyals is the fee for postponing the payment of the amount until the time of receiving the order, and is not the value of home delivery In the event that the home delivery service is desired, you must contact the shipping company and request the service, and it will be free of charge without additional fees

Saudi Arabia, UAE, Kuwait, Bahrain, Qatar, Oman

Yes, free shipping is available according to available offers or orders over 399 riyals and more

We apologize, the payment-on-receipt service is only available within the Kingdom of Saudi Arabia